Immigration
You must have a valid passport and a visa (or Approval Letter issued by the Vietnam Immigration Department for a visa on arrival) to enter Vietnam. Your passport must be valid for at least 6 months beyond your planned stay and you must have at least one blank visa page.
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Visit the Embassy of Vietnam website for the most current information.
Contact information
- Website: danang.xuatnhapcanh.gov.vn/faces/index.jsf
- Address: 78 Le Loi Street, Hai Chau District, Da Nang City, Vietnam
- Telephone: +84 69 426 0192 / +84 69 426 0186
- Please contact an immigration officer at the terminal for further information
1. You must obtain an Approval Letter issued by Vietnam Immigration Department before your trip to Da Nang
2. When you arrive in Da Nang, visit the Visa on arrival office located on the ground floor of the Terminal view map. View Map
3. At the Visa on arrival office, get yourself an Application form for entry and exit visa, fill in the form and attach your photos
4. Present your passport, Approval Letter issued by Vietnam Immigration Department and your filled application form to immigration officers.
5. Pay visa fee and get the visa stamp.
1. Upon your arrival in Da Nang, please follow the directions of the 'arrivals' sign to reach the arrival immigration hall
2. Proceed through the automatic quarantine clearance system before completing the immigration procedures at the immigration counters. View Map
3. Please queue in accordance with the instructions of the immigration officers.
4. If you are wearing a hat, mask, or sunglasses, please remove them so that the immigration officers can verify your face.
5. At the immigration counter, please present your boarding pass and valid passport.
6. The immigration officers will stamp your passport to confirm your entry. Please retrieve your passport and proceed to the baggage claim area.
Please contact the immigration officers at the terminal for further information
Automatic entry procedures
With the aim of providing passengers with the most convenient and smooth experience, Terminal 2 provides a system of automated immigration arrival gates in the immigration area on the ground floor. The automated immigration arrival gates allow passengers to complete immigration procedures themselves, featuring a user-friendly interface for ease of use. Location Passengers can find the automated immigration arrival gates located on the right side of the immigration area. View Map
Procedure for going through the automated immigration arrival gates
Only Vietnamese passport holders are presently permitted to use the automatic immigration lane upon arrival at Terminal 2, subject to a number of conditions. Location of the visa office at the immigration area on the ground floor View Map.
For further inquiries, kindly reach out to the headquarters of the Immigration Office at the following contact:
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Website: https://xuatnhapcanh.gov.vn/ or https://dichvucong.bocongan.gov.vn/
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Address: 78 Le Loi Street, Hai Chau District, Da Nang City
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Phone number: +84 932 595 996
Baggage
1. After completing the immigration process, you can collect your baggage at the conveyor belts in the arrivals area.
2. Please refer to the baggage conveyor belt information displayed on the screens located behind the immigration area. You can also find information about your flight's baggage conveyor belt on our website.
3. Complimentary baggage trolleys can be found near baggage conveyor belts numbers 1, 2 , 3 and 4.
4. If your oversized luggage (such as bicycles, surfboards, golf equipment, baby strollers, etc.) is not on the baggage conveyor belt, please pick it up at the oversized baggage claim area.
1. You are still at the airport
Counter for Baggage Enquiries
For assistance, you can meet with Ground Services Company personnel at the Baggage Enquiries counter at the baggage claim area View Map.
Additionally
Please use the interactive/information support gadgets at the terminal or ask the support personnel at the closest information counter for instructions if you are at the airport and need help with misplaced items or baggage.
Locations of Information Desks at the Terminal
Area of the Ground Floor:
The public arrival hall's information desk View Map
The baggage claim area's information desk View Map
Area of the Second Floor:
Check-in Hall A's information desk View Map
Check-in Hall B's information desk View Map
2. You are no longer at the airport
Get in touch with the Ground Services Company:
For assistance if you have left the airport, please get in touch with the airline or ground services company.
Please click this link to research airlines and ground handling companies.
- VIAGS
URL: https://www.viags.vn/en-US/lost-baggage
Tel: +84 (0)97 225 2739
Email: lfdad@viags.vn
- SAGS
URL: https://sags.vn
Phone: +84 (0)916 253 675
Email: manageronduty-dad@sags.vn
- BL
URL: https://www.pacific-airlines.com/lien-he.html
Hotline: 1800 1550
Arrival Services
Taxi
Taxis are one of the most common and easily accessible means of transportation at the airport. Meter taxis can be found just outside the Arrivals Halls of both terminals.
Operating Hours
Taxis are available 24/7, ensuring service for all flights, including late-night and early-morning arrivals.
Contacts
You can reach out to the following taxi companies:
Taxi Mai Linh – Tel: +84 (0)236 356 5656
Taxi Tien Sa – Tel: +84 (0)236 379 7979
VinaSun Taxi – Tel: +84 (0)236 368 6868
Hai Van Taxi – Tel: +84 (0)236 393 9393
Datranco Taxi – Tel: +84 (0)236 383 8383
Danang Taxi – Tel: +84 (0)236 363 6363
Xanh SM - Tel: + 1900 2088
Payment options: It is highly recommended that passengers prepare cash in advance, as MASTERCARD/VISA cards are only accepted by a limited number of taxi companies, such as Tien Sa and VinaSun. Having cash on hand will ensure a smoother travel experience.
Estimated fares:
Taxi Meter Giá cước Taxi |
5-seater car Xe 5 chỗ |
8-seater car Xe 8 chỗ |
---|---|---|
0 km | 0.68 USD 17,143 VND |
0.77 USD 19,429 VND |
5 km | 0.44 USD 11,143 VND |
0.61 USD 15,429 VND |
30 km | 0.52 USD 13,143 VND |
0.56 USD 14,429 VND |
Please note:
- An additional airport access fee, ranging from 10,000 VND to 30,000 VND, may apply. In some cases, this fee is already included in the total fare by certain taxi companies.
- Kindly refer to the taxi fare chart for specific routes that are already listed on the station's website or at pillar number 02 - the public arrival area. If your desired route is not listed on the taxi fare chart at the terminal, please inquire about the taxi fare with the staff members assisting you to ensure that you receive the most reasonable taxi fare.
- Only use taxis from authorized companies with proper branding and signage.
- Do not accept rides from unauthorized individuals or unofficial taxis inside the airport.
- Fares may vary depending on vehicle type and taxi company.
SIM Cards
Passengers can buy SIM cards at any time from counters in the baggage claim area.
View MapCurrency Exchange & Banking Services
The foreign currency exchange counters in the International Terminal (T2) exchange the following currencies:
- AUD – Australian Dollar
- CAD – Canadian Dollar
- CHF – Swiss Franc
- EUR – Euro
- GBP – British Pound
- HKD – Hong Kong Dollar
- JPY – Japanese Yen
- KRW – Korean Won
- SGD – Singapore Dollar
- THB – Thai Baht
- USD – US Dollar
ATM
ATMs can be found in the public area of the Arrivals Hall on the ground floor of Terminal 2, as well as in the 2nd floor check-in area at Entrance A.
View MapTourist Information
The tourist information desk is located next to the baggage claim hall in Terminal 1 and in Terminal 2. Here, passengers can find:
- Free city maps
- Detailed information about cultural attractions in Da Nang
- Notable tourist destinations in Da Nang
- Information about events in Da Nang
- Details on famous local culinary specialties
- Advice on convenient modes of transportation
- And other helpful information
Bus
Buses can be found at pillar number 7 outside the Terminal 2 (International) Arrivals Hall and pillar number 2 outside Terminal 1 (Domestic) Arrivals Hall. You can find more detailed information as follows:
Operating Hours
- 05:30 to 19:00 daily
Waiting Times
- Peak hours: 5 – 10 minutes. Normal hours: 20 - 30 minutes.
Ticket price
- One-way: 8,000 VND per trip
- Normal monthly ticket: 160,000 VND - 170,000 VND for 1 month
- Priority monthly ticket: 80,000 VND - 85,000 VND for 1 month
Contact information
- Hotline: +84 236 371 1468
- Facebook: @Danabus - Xe buyt Da Nang
- Website: http://danangbus.vn
- Da Nang Department of Transportation & Communications Website: http://sgtvt.danang.gov.vn
Bus route No.12
Xuan Dieu - Xuan Dieu - 3/2 - Dong Da - Le Loi - Le Duan - Dien Bien Phu - Nguyen Tri Phuong - Nguyen Van Linh - Da Nang International Airport (Nguyễn Văn Linh toll station – internal road on the ground floor of the international terminal – road connecting to the domestic terminal – external road on the ground floor of the domestic terminal – eastern internal road of the parking lot) - Nguyen Van Linh - Nguyen Huu Tho - Nguyen Tri Phuong bridge - Dinh Gia Trinh - Van Tien Dung - Nguyen Xuan Lam - Pham Hung - Pham Hung.
View MapVIP Lounge
While waiting for baggage, passengers may enjoy the use of the business class lounges at the International Terminal (T2). These lounges offer luxurious amenities and services for passengers' comfort.
View MapCustom
Tax Relief:
You can bring the following items to Vietnam free of tax within the below allowance:
1. Liquors, alcoholic beverages (applicable if you are 18 years old or older)
- Liquor containing more than 22% alcohol by volume: 1.5 liters
- Liquor containing less than 22% alcohol: 2.0 liters
- Other alcoholic beverages, beers: 3.0 liters
2. Tobacco products ( applicable if you are 18 years old or older )
200 cigarettes or 250 grams of shredded tobacco or 20 cigars.3. Personal items
Quantity and type must be relevant to your journey's purpose.
4. Other items
Total value of items must not exceed VND 10,000,000.
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Passengers carrying cash exceeding either VND 15,000,000 or USD 5,000 or equivalent must declare it to the Customs Foreign Currency Report Desk. For more detailed information please visit http://www.customs.gov.vn/ |
Prohibited & Controlled Items
You are not allowed to bring the following items to Vietnam without proper authorisation:
Military weapons, arms and ammunition, explosive materials, firecrackers
Second-hand consumer goods
Reactionary, depraved or superstitious cultural products or those harmful to aesthetical or personality education
Right-hand drive motor vehicles
Used spare parts for vehicles, used internal combustion engines of less than 30 horsepower
Discarded materials and waste
Asbestos materials under the amphibole group
Toxic chemicals under international treaties
Narcotics
Certain types of children's toys